Have you ever had a customer experience with a brand or company that absolutely delighted you? At IBM\’s #Amplify 2015 event, I asked a number of people to share their story with me. You\’ll hear stori…

Have you ever had a customer experience with a brand or company that absolutely delighted you? At IBM\’s #Amplify 2015 event, I asked a number of people to share their story with me.

You\’ll hear stories about Uber, Nordstrom Rack, Apple Company, Dunkin\’ Donuts, REI, United By Blue, Doubletree Atlanta, Gap, Expedia, adidas and Comcast Cable Communications, Inc.

How about you? Please share a customer experience that has delighted you and be sure to use #WantToDelight

https://joelcomm.com/idea-factory

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